Digital Content Manager

Location US-MD-Bethesda
Job ID
PAL-ED-3358-20
# Positions
1
Pos. Category
Current Opening

Overview

Palladian Partners, an Altarum company, is looking for a Digital Content Manager to support a major research institution with their digital content development. The successful candidate will work onsite at our client’s office in Bethesda, Maryland, with regular interaction with Palladian staff at our Silver Spring, MD, headquarters.

 

Palladian Partners, Inc. is a dynamic science and health communications firm located in Silver Spring, Maryland. Our ongoing commitment to provide exceptional strategic communications, editorial support, distinctive design, and superior service to our clients is as unwavering as our desire to enrich people's lives with quality health information.

 

As a Digital Content Manager, you will use your advanced knowledge of web and mobile communication strategies to help our client meet their strategic goals. You will be a significant contributor to large digital projects, informing the overall approach, budget and timeline. You will work in a fast-paced environment that requires great attention to detail and the ability to maintain a positive relationship with clients.

Responsibilities

  • Serve as the primary client liaison for digital content-related tasks and activities on a day-to-day basis
  • Lead digital media management, including website, email subscription services, social media channels, and public inquiry response
  • Develop and manage project schedules using project management tools, keeping management apprised of progress, changes, and potential obstacles
  • Collaborate with an interdisciplinary team of content producers, web developers, and strategists to determine type, quality and quantity of content needed for digital channels
  • Delegate and manage project tasks among a team of content producers and editors
  • Edit/proofread digital health and science content, including webpages as well as online products such as newsletter articles, fact sheets, press releases, leadership messages, feature stories, and social content and incorporating best practices and ensuring consistent voice
  • Ensure all deliverables are quality and free of errors
  • Contribute knowledge about content strategy to the team’s overall digital strategy, including identifying needs and proposing solutions
  • Support special projects on an as-needed basis

Qualifications

  • Bachelor’s degree in English, communications, journalism, or related field, or other bachelor’s degree with equivalent relevant work experience
  • Five to seven years of experience, at least three of which include managing editorial projects, websites, and social media content
  • Superb client management and customer service skills, including producing clear, error-free correspondence and the ability to articulate strategies and solutions in meetings
  • Experience writing and editing health content for a variety of audiences and outlets
  • Ability to work comfortably under pressure and to organize, track, and manage multiple tasks and deadlines, including development of project schedules and timelines
  • Understanding of content strategy and familiarity with web and digital writing best practices.
  • Ability to learn quickly, to respond/react quickly to changing priorities, and to be dedicated to completing all tasks
  • Familiarity with plain language, web content best practices, and use of editorial style guides
  • Ability to solve problems quickly and creatively
  • Experience using content management systems to update website content
  • Familiarity with graphic design tools such as Adobe Creative Suite
  • At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship

You’ll earn bonus points if you have:

  • Experience working in a government contracting environment
  • Knowledge of web content strategy and best practices, including SEO and metrics analysis
  • Experience working in Drupal
  • Basic knowledge of HTML
  • Knowledge of Section 508 compliance and remediation
  • Experience working with creative and graphic design teams

Palladian employees are highly talented and are encouraged to think and work creatively and strive for excellence. Palladian offers competitive pay, excellent benefits, and the satisfaction that comes from working on interesting, meaningful projects every day. Palladian's dynamic work environment emphasizes integrity, personal commitment, and teamwork. We invite you to explore exciting and rewarding career opportunities with us.

 

Palladian Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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