Digital Strategist - Health Communications

Location US-MD-Silver Spring
Job ID
# Positions
Pos. Category
Current Opening


Palladian Partners, an Altarum company, is looking for a Digital Strategist to support high profile federal clients with strategic science and health communications planning and public health communication projects. Palladian Partners, Inc. is a dynamic science and health communications firm located in Silver Spring, Maryland. Our ongoing commitment to provide exceptional strategic communications, editorial support, distinctive design, and superior service to our clients is as unwavering as our desire to enrich people's lives with quality health information.


This person will be responsible for leading projects that support user experience (UX), and content strategy activities, including research and analysis, usability testing, content analysis and wireframing. You will be working directly with clients, developing and planning strategic digital projects and initiatives while working as part of an integrated project team with federal and non-government partners. Candidates should have a solid understanding of digital strategy best practices and have hands on experience with UX, information architecture (IA) and content strategy tasks. To be successful in the role, the candidate must be flexible, have attention to detail and an ability to maintain a positive relationship with demanding clients.


Here’s what you’ll be doing

  • Work with clients to develop digital strategies, understand user behaviors and needs, and establish KPIs
  • Lead research initiatives, recommending approach and related deliverables, including:
    • Documentation for usability testing, including moderator’s guides and reports
    • Developing user surveys
    • Documenting user journeys and top tasks for web sites
  • Synthesize and deliver findings from research, audits and data into recommendations
  • Develop audience personas and journey maps
  • Create mapping and navigation documentation to support user-friendly information architecture
  • Contribute to content strategy activities, such as content matrices, sitemaps, taxonomy, governance, and SEO
  • Serve in a client-facing role and deliver written and oral recommendations
  • Contribute ideas and creativity, produce materials and content in support of clients’ and project goals
  • Collaborate across teams to create high-quality deliverables
  • Establish and maintain subject matter expertise in information architecture, audience segmentation, web governance, and content, staying abreast of industry trends


  • At least 5 years of experience in the digital space and a bachelor’s degree
  • Understanding of UX principles, design thinking, and development processes
  • Ability to solve problems quickly and creatively, and handle multiple projects simultaneously
  • Familiarity with agile project management and SEO
  • Experience working in health is a plus
  • Collaborative–team player who works well as a manager and member of a matrix environment
  • Flexible—willing to do the nitty-gritty work required to make a project successful
  • Positive—ability to collaborate with and promote a positive relationship between colleagues, partners, and clients
  • At this time, we will only accept candidates who are presently eligible to work in the United States and will not require sponsorship.


Palladian employees are highly talented and are encouraged to think and work creatively and strive for excellence. This is a full-time, staff position located at Palladian's corporate headquarters in Silver Spring, Maryland. Palladian offers competitive pay, excellent benefits, and the satisfaction that comes from working on interesting, meaningful projects every day. Palladian's dynamic work environment emphasizes integrity, personal commitment, and teamwork. We invite you to explore exciting and rewarding career opportunities with us.


Palladian Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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